Yes. More details can be found at https://pm66.corsivalab.xyz/cwjewels/refund_returns/

Machine engraving is available for most of our merchandise such as wedding band rings, gold bars, etc. Additional charges will need to be applied. Contact us for more details regarding the engraving services.

Yes. More details can be found at https://pm66.corsivalab.xyz/cwjewels/shipping-retu...

Yes. More details can be found at https://pm66.corsivalab.xyz/cwjewels/shipping-retu...

We recommend customers bring jewellery in at least once a year. Items worn regularly should be cleaned and checked every few months. This is especially true for engagement rings but applies to all regularly worn pieces. Visit our Care & Repair Guides (highlight and link to https://pm66.corsivalab.xyz/cwjewels/product-care-and-repair/) to learn more about jewellery care and cleaning.

We offer repair services only for jewellery made by CW Jewels. Please bring your item to our studio which is located at 43 Jln Merah Saga, #03-76 Chip Bee Garden, Singapore 278115.

Dust, pollution and daily wear all conspire to cloud the brilliance of a gemstone and dull the surface of platinum and gold. We suggest that your ring receive periodic professional maintenance. Our trained staff will check the setting and give your jewellery a thorough cleaning. Between professional cleanings, we recommend the occasional use of jewellery cleaning kit or a non-abrasive cleaner for diamond jewellery. Jewellery with stones other than diamonds may need other care

If you have questions to ask before buying a diamond ring or are interested in diamonds in general, book an in-store consultation through “click here” to schedule a meet up with our professionals

Yes, we do.

In order to have your ring resized by us, please visit our store or use the complimentary shipping label that is included with your purchase (when you do online shopping) for you to send out for resizing. We will only allow you to resize once.

We offer services such as ring sizing, along with polishing for your engagement ring.

Yes, It is possible to customize your own engagement ring. We would be proud to offer you help in customizing, engraving, and styling your forever ring.

We continue to provide shipping and delivery services for online orders.

We continue to accept online returns and exchange

We’re always available for service at https://pm66.corsivalab.xyz/cwjewels/contact-us/